To reset your password simply:
- Launch the AppToPay app on your phone and click on the 'Forget Password' link above the password input box.
- Enter the email you used to create your account.
- Check your email and click on the password reset link.
- Enter a new password and click submit.
- Re-launch the app and log in using your new password.
If you have any problems, tap help in the app and chat to an advisor.