As part of the credit application process we have to verify who you are, we do this by asking you to submit two images:

  • One of your ID (Passport or Drivers License), and,
  • One of yourself (A selfie).

We then run these images through a service called Credas who specialise in facial recognition and ID verification, their system automatically verifies that the ID is genuine and that it is yours.

Occasionally Credas will fail and the images you supplied will be sent for manual review, we aim to processes these as quickly as possible however outside of UK office hours this can take a little while.

Did this answer your question?